Frequently Asked Questions
Everything you need to know about your beauty essentials.
How can I track my Kiss Colors & Care order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your shipment's progress.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer support team to initiate a return or exchange.
Are your hair care products safe for color-treated hair?
Yes, our hair care line is formulated to be gentle and effective for all hair types, including natural, relaxed, and color-treated hair.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select territories. We are working on expanding our shipping options to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay for a secure and seamless checkout experience.
How do I use the edge fixer for the best results?
Apply a small amount of Edge Fixer to your hairline using your fingertips or a small brush. Smooth it down and style as desired for a long-lasting, non-greasy hold.